Tuesday, June 8, 2010

Daily Briefing: Fliers are less irked at airlines

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Travelers sit at a gate in JetBlue Airways' Terminal 5 at John F. Kennedy International Airport in New York in August 2008. Customer satisfaction with airlines serving North America improved in the last year-plus, reversing a three-year decline, according to a J.D. Power survey.
Fliers become less irked at airlines
By Gary Stoller, USA TODAY
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